5 Easy Steps to Scale Your Onboarding
Propel23
.S1 E32
.Sep 1, 2023
In this workshop, Jan Young, Principal Consultant at The Success League, will take you through 5 simple steps to scale and optimize your onboarding process for maximum impact.
Other episode from Propel23
Captain's Note - Day 1
Propel23· 11m
Implementing projects the ISRO way
Propel23· 32m
I know you: The power of persona based onboarding
Propel23· 29m
Consultative approach to customer onboarding
Propel23· 29m
How to reduce time-to-value for your customers
Propel23· 28m
Carving out onboarding from CS: why, when, and how
Propel23· 25m
Building the business case for investing in your onboarding
Propel23· 26m
Champion Engagement Model: Best practices for identifying and engaging your champion
Propel23· 25m
A data driven approach to customer onboarding
Propel23· 30m
The role of CS Ops in success planning
Propel23· 29m
CS Operations: role in evolving and maturing the customer journey
Propel23· 34m
Customer Onboarding 2.0: goals, challenges, and learnings from implementing a new system
Propel23· 29m
Scaling the customer onboarding function at a hypergrowth startup
Propel23· 19m
Accelerate adoption with customer centric onboarding
Propel23· 20m
Building out a global implementation function: first year focus areas to ensure you see results
Propel23· 20m
Strategies for change management for customer onboarding
Propel23· 31m
Creating an organisation-wide culture of customer success
Propel23· 30m
Improving customer ROI through onboarding
Propel23· 27m
Closing day 1
Propel23· 5m
Captain's Note Day 2
Propel23· 11m
Time to get serious 3 key areas to level up in 2023
Propel23· 43m
How to set your kickoff meeting up for success
Propel23· 30m
Setting expectations with your CS counterparts during customer onboarding
Propel23· 27m
F1 X Airbnb: Rev up your post-sales org
Propel23· 30m
Partner-led customer onboarding: scaling faster, smarter
Propel23· 29m
Onboarding/Implementation to CCO: Planning your career path
Propel23· 44m
Lunch time gameplay with Manasij - play the 5 games to challenge your core CS beliefs
Propel23· 22m
Creating Onboarding Packages Your Customers will love (and pay for!)
Propel23· 30m
Moving from Customer Onboarding to Professional Services
Propel23· 39m
Crafting an onboarding program that your customers will love
Propel23· 47m
A recipe for revenue retention: professional services and customer success alignment
Propel23· 25m
Selling the value of your Professional Services
Propel23· 31m
2023 Customer Onboarding myths and trends
Propel23· 29m
Customer Success Qualified Lead (CSQL) Revenue Begins At "I Do"
Propel23· 31m