1 . Welcome keynote

2 . Codifying your playbooks for consistent project deliveries

3 . Uses of AI in the PS world

4 . The ultimate checklist to launch a service

5 . Measuring the success of your PS strategy

6 . Evolution of a PS Leader: How goals, asks, and challenges change across business stages

7 . Starting the journey to productize your services (Professional services as a subscription)

8 . How to maximize outcome from your PS tool

9 . The case for services as a subscription

10 . Scaling and evolving the PS function

11 . Closing note

12 . Designing and launching recurring services

13 . Setting the vision and charter for your PS team

14 . Aligning forces: The synergy between professional services and finance

15 . Journey to Value-driven Implementations

16 . UX of Delivery: Unlock the Service Experience