Name: Crafting a compelling client journey in onboarding and service deliveries
Uploaded: 2024-09-25
Duration: 1:02:32
Description: A carefully crafted journey that elevates the experience at all touchpoints boosts client satisfaction and secures long-term loyalty by building trust and providing flexibility to navigate challenges. In our recent webinar, Brett Jarvis and Kasey Smith shared insights on how a well-designed client journey can enhance onboarding, service delivery, and drive business success.