Implementation Stories
·S1 E4
·Jan 28, 2025

1 . IS 01 - Working with Enterprise Clients in Finance at Rockmetric

2 . IS 02 - How Pando's Implementation Team Onboarded 20 Enterprise Clients in Two Years

3 . IS 03 - How WebEngage's Onboarding Approach Adds To Their Customer Experience

4 . IS 05 - The Impact of Culture on Project Execution

5 . IS 06 - Getting Estimation Right and Winning Over Customer Expectations

6 . IS 07 - Decoding Customer Onboarding at Insent

7 . IS 08 - High-touch Onboarding for Experienced Customers

8 . IS 10 - Creating Specialized Implementation Teams

9 . IS 11 - How Quality Customer Education Enhances Value Delivery

10 . IS 12 - Delivering a Mindblowing Customer Onboarding Program

11 . IS 13 - The Role of the CSM in Successful Onboarding

12 . IS 14 - Nailing Onboarding Using The Project Management Approach

13 . IS 15 - Inflexion- Darwinbox’s Six-Step Implementation Framework

14 . IS 16 - Balancing the Human Touch and Technology in Customer Onboarding

15 . IS 17 - When Lives Are On -The Line- Onboarding -Under Pressure

16 . IS 18 - Types of Customer Onboarding

17 . IS 19 - Change Management during Customer Onboarding

18 . IS 20 - Scaling Onboarding at Front

19 . IS 21 - Using Data to Drive Onboarding Decisions

20 . IS 22 - A Prescriptive Approach to Adoption and Usage

21 . IS 23 - The Jump from Professional Services to CS

22 . IS 24 - Supercharge your Onboarding with a Consultative Approach

23 . IS 25 - Digitizing Customer Success at Amplitude

24 . IS 26 - The foundations of EBRs

25 . IS 27 - What it takes for CS and Product teams to collaborate successfully

26 . IS 28 - How to nail complex customer onboarding cycles

27 . IS 29 - Ready, Set, Onboard

28 . IS 30 - Using pre-sales as groundwork for onboarding journeys

29 . IS 31 - Maximising impact: Lean teams in large client rollouts

30 . IS 32 - How precision during discovery helps Zluri project the right product value

31 . IS 33 - Strategies for sustained onboarding success: Leveraging proactive engagement

32 . IS 34- Implementation programs that drive better revenue outcomes

33 . IS 35 - Part 1: A comprehensive introduction to Post-sales Operations

34 . IS 36 - Part 2: A comprehensive introduction to Post-sales Operations