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IS 18 - Types of Customer Onboarding

Implementation Stories

·

S1 E18

·

Aug 30, 2023

profile
Srikrishnan Ganesan

In this session, Przemyk, Onboarding Manager of GetResponse, shared his learnings on what to do at every step of the customer onboarding journey to get the highest level of product adoption, engageme

Starring

Przemystaw Depka ProndzinskiSrikrishnan Ganesan

Themes

Implementations

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1 . IS 01 - Working with Enterprise Clients in Finance at Rockmetric

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2 . IS 02 - How Pando's Implementation Team Onboarded 20 Enterprise Clients in Two Years

1h 6m
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3 . IS 03 - How WebEngage's Onboarding Approach Adds To Their Customer Experience

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4 . IS 04 - How Innovaccer’s Customer Engineering Team Handles Implementation & Onboarding

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5 . IS 05 - The Impact of Culture on Project Execution

58m
Oct 10, 2023

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6 . IS 06 - Getting Estimation Right and Winning Over Customer Expectations

58m
Oct 10, 2023

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7 . IS 07 - Decoding Customer Onboarding at Insent

1h 3m
Oct 10, 2023

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8 . IS 08 - High-touch Onboarding for Experienced Customers

51m
Oct 10, 2023

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9 . IS 10 - Creating Specialized Implementation Teams

55m
Oct 10, 2023

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10 . IS 11 - How Quality Customer Education Enhances Value Delivery

59m
Oct 10, 2023

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11 . IS 12 - Delivering a Mindblowing Customer Onboarding Program

57m
Oct 10, 2023

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12 . IS 13 - The Role of the CSM in Successful Onboarding

49m
Oct 10, 2023

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13 . IS 14 - Nailing Onboarding Using The Project Management Approach

1h 2m
Oct 10, 2023

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14 . IS 15 - Inflexion- Darwinbox’s Six-Step Implementation Framework

1h 9m
Oct 10, 2023

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15 . IS 16 - Balancing the Human Touch and Technology in Customer Onboarding

39m
Aug 30, 2023

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16 . IS 17 - When Lives Are On -The Line- Onboarding -Under Pressure

59m
Aug 30, 2023

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17 . IS 19 - Change Management during Customer Onboarding

56m
Aug 30, 2023

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18 . IS 20 - Scaling Onboarding at Front

59m
Aug 30, 2023

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19 . IS 21 - Using Data to Drive Onboarding Decisions

53m
Aug 30, 2023

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20 . IS 22 - A Prescriptive Approach to Adoption and Usage

45m
Aug 30, 2023

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21 . IS 23 - The Jump from Professional Services to CS

51m
Aug 30, 2023

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22 . IS 24 - Supercharge your Onboarding with a Consultative Approach

59m
Aug 30, 2023

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23 . IS 25 - Digitizing Customer Success at Amplitude

51m
Aug 30, 2023

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24 . IS 26 - The foundations of EBRs

54m
Aug 30, 2023

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25 . IS 27 - What it takes for CS and Product teams to collaborate successfully

55m
Aug 30, 2023

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26 . IS 28 - How to nail complex customer onboarding cycles

1h 3m
Aug 30, 2023

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27 . IS 29 - Ready, Set, Onboard

1h
Aug 30, 2023

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28 . IS 30 - Using pre-sales as groundwork for onboarding journeys

1h 1m
Aug 30, 2023

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29 . IS 31 - Maximising impact: Lean teams in large client rollouts

1h 23m
Jan 23, 2024

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30 . IS 32 - How precision during discovery helps Zluri project the right product value

55m
Apr 9, 2024

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31 . IS 33 - Strategies for sustained onboarding success: Leveraging proactive engagement

47m
May 30, 2024

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32 . IS 34- Implementation programs that drive better revenue outcomes

59m
Aug 21, 2024

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33 . IS 35 - Part 1: A comprehensive introduction to Post-sales Operations

1h 4m
Nov 11, 2024

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34 . IS 36 - Part 2: A comprehensive introduction to Post-sales Operations

55m
Sep 20, 2024

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