The Outcome Era: How AI Is Transforming Professional Services & Service Delivery

Propel X

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S1 E1

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AI is transforming professional services, service delivery, and how SaaS and IT services companies measure customer success. In this session, Srikrishnan Ganesan (Sri), CEO and Co-founder of Rocketla

Other episodes from Propel X

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1 . Translating Customer Outcomes into Measurable Success for Services Teams

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2 . Redesigning PS Teams for the Outcome Era

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3 . Building The AI-Native PS Function

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4 . Automating Service Delivery with AI Agents | Rocketlane Nitro

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5 . Scaling the FDE Motion: Scope, Commercials and Execution

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6 . Stop Selling Hours: How We Rebuilt Delivery Around Outcomes

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7 . Skin in the Game: How a $1M Guarantee Rewired Our Deployment Services

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8 . More than Human: Automating the Admin, Amplifying the Relationship

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9 . The Agentic Playbook with Nitro for Outcomes-First Delivery

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10 . More than Human: Automating the Admin, Amplifying the Relationship


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