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Welcome note

Propel24 Virtual

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S1 E1

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Jun 3, 2024

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Srikrishnan Ganesan

Join us as we kick off Propel24 with a warm welcome from the host, setting the stage for an exploration into the art of 'productizing your services.' Get ready to dive into discussions and insights o

Themes

Customer onboarding Implementations Professional Services Project Management

Other episode from Propel24 Virtual

Explore All
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1 . Empowering growth: Unleashing the potential of your service expertise

30m
Jun 3, 2024

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2 . Shared beliefs: The ultimate onboarding destination

30m
Jun 3, 2024

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3 . 3 Truth-seeking questions to drive alignment during every implementation

32m
Jun 3, 2024

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4 . UX of delivery: What it means, why should it matter to PS?

26m
Jun 3, 2024

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5 . Pricing for pro serv profitability

34m
Jun 3, 2024

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6 . Sprinting to success: Implementing scrum methodology for seamless customer onboarding

26m
Jun 5, 2024

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7 . What's behind the smoke: The First Value Advantage

30m
Jun 3, 2024

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8 . Leveraging resource management as a strategic vehicle to scale

32m
Jun 3, 2024

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9 . Navigating services journey: From onboarding to PS

30m
Jun 3, 2024

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10 . Scaling without compromising: Blending digital and human touchpoints

30m
Jun 3, 2024

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11 . Rallying your internal stakeholders and getting their buy-in for your BIG initiative

25m
Jun 3, 2024

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12 . AI and human: The intersection for better resource planning, staffing, and retaining talent

30m
Jun 3, 2024

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13 . Customer education in the age of AI

30m
Jun 3, 2024

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14 . Elevating customer relationships in the age of AI and automation

30m
Jun 3, 2024

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15 . Selling, retention, and renewals of service offerings

30m
Jun 3, 2024

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16 . Governance and QC for enterprise deployments

18m
Jun 5, 2024

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17 . Day 1-Closing note

2m
Jun 3, 2024

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18 . Day 2 - Opening note

15m
Jun 4, 2024

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19 . Navigating the future of customer onboarding

40m
Jun 3, 2024

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20 . Enabling high impact partner ecosystems

30m
Jun 3, 2024

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21 . Lost in translation: Overcoming noise through performance KPIs

45m
Jun 3, 2024

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22 . Proactive vs. Reactive: How modern PS teams leverage data to their advantage

30m
Jun 4, 2024

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23 . From Service to solution: Leveraging product thinking in professional services

30m
Jun 4, 2024

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24 . Allowing customer results to drive your onboarding strategy

30m
Jun 3, 2024

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25 . Poor adoption? Not enough upsell? ⏩ The 3 data mistakes that are slowly 'killing' your business!

31m
Jun 3, 2024

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26 . How PS can work with CS to improve the customer journey

30m
Jun 3, 2024

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27 . Deriving business value is a journey - it doesn't have to be a long and winding one

27m
Jun 3, 2024

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28 . Customer is king! How to keep the king pleased in 2024

26m
Jun 3, 2024

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29 . Setting customers up for success in implementation using the customer result strategy method

45m
Jun 3, 2024

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30 . How to design your services offering

41m
Jun 3, 2024

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31 . A dialogue on the journey and future of emerging professional services

31m
Jun 3, 2024

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32 . You can't win revenue at onboarding...but you can lose it

29m
Jun 3, 2024

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33 . Closing note

5m
Jun 3, 2024

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